I would like to take this opportunity to commend Air Track who has been servicing our Facility Equipment at our main manufacturing facility Toronto . I am very pleased with the performance of your staff, they constantly present themselves with professionalism and a wide range of technical abilities. Their service is timely and they perform the job correctly, the first time!
As you know, my relationship started with Air Track when I originally worked with Opus South management 8+ years ago in the Oakville. From that point until now, I have always been pleased with their service and the fact that I can trust and depend on your company to provide me with "honest choices"! The owner, Frank S, is someone who's first priority is to make the customers happy, not to make money!
Please feel free to contact me regarding Air Track as this company is worth your consideration.
- John .F CEO.
Please feel free to use my name and number as reference any time!
I would like to express my gratitude for the exceptional service I have received from your company and your technicians this past year.
David and Jeff have performed for us at a very high level on every occasion at all of our locations. They have been professional, reliable and very knowledgeable and have always completed their work for us in a timely manner.
I rely heavily on these technicians to provide efficient service to all of our 29 locations on the west GTA and most importantly I trust their expertise on maintaining our equipment.
Lastly, I would like to take this opportunity to mention the professional service I have received from your commercial sales manager, Frank . He is always available to address any situation that comes up for service, and is very prompt in returning my calls. I would not hesitate to recommend your company and have already done so on many occasions in the past. Please feel free to use my name and number as reference any time.
- Lawrence G, Director of Facility Management.
I felt the need to write this note of gratitude.
I would like to take an opportunity to offer formal recommendation for Air Track. As the Director for Operational Support for 21 story office building , I felt the need to write this note of gratitude. I want to take a moment to commend Air Track on the quality of workmanship, service, and the very knowledgeable and personable employees.
I sincerely appreciate the posture of being most concerned with the customer, than with the possibility of more work. There are too few people in your industry with that attitude and that was one factor in my decision to use Frank and Air Track.
You showed me the particular areas of concern with the project. I appreciate your honesty and experience, which put you above the rest. I was pleased to receive your very reasonable estimate and I was excited to hire you to install our systems. On the day of installation, I was pleased to meet the Air Track crew. It didn't take long to realize that I'd made the right choice by using Air Track.
Your good attitude has been refreshing throughout this project. I also feel as if I made some friends along the way. I will recommend Frank at Air Track to all of my friends and family, as well as my professional contacts and once again, I thank you greatly for all you've done for us.
- Allen F, Director for Operational Support.
Air Track has proven to be a viable service in maintaining and providing optimal conditions to our customers, physicians, staff and volunteers.
I would like to take this opportunity to commend Air Track Inc. who has been servicing Mississauga .
I'm very pleased with your staff's performance, they consistently present themselves with professionalism and technical expertise. I'm especially pleased with the planning and coordination your service department and you [Jeff ] have set forth. Air Track has proven to be a viable service in maintaining and providing optimal conditions to our customers, physicians, staff and volunteers.
Keep up the good work and I look forward to working with you on future projects.
Please feel free to contact me regarding Air Track as this company is worth your consideration.
- Labrador B- Director of Plant Operations.
Their promises for completion are never compromised by excuses
To whom it may concern,
Chapters Health System, (formerly HPC Healthcare) with 18 buildings in four counties in Ontario uses Air Track almost exclusively for the preventative maintenance and repairs of critical HVAC components and package systems.
Healthcare today is a business that requires a tight budget and the ability to stay within financial expectations in order to retain resources for the quality care of patients. I have found that the cost of service and competitiveness of Air Track to be consistently in line with local competition, or better. What causes Air Track to stand out beyond the competition is the consistency of their quality service. Along with this quality approach is always a solid reason for why and how work is being planned and considered. Their estimates for new and repair work, and their promises for completion are never compromised by excuses.
I have dealt with Frank for over five years, and have never once been disappointed in his assessment of required work, the cost of services as promised, or his persistent efforts to fulfill an obligation. It is not often today that a company can find the integrity and service found at Air Track, or in a man like Frank.
Our business is caring for those individuals in a critical time in their lives, and the comfort and safety of those in our care can never be compromised. We have depended on Air Track to provide expedient responses to service requests for patient care buildings, and can honestly say we have yet to be disappointed by the timeliness or results.
I do not, as a rule, write endorsements for vendors, but this is one man who has earned the right, and is quickly demonstrating that Air Track is the go-to service organization in this area.
-Carlson Bill- CHA,
Frank deserves our highest praise...
Dear Mr. Jeff
Redeemer Church would like to take an opportunity to offer a letter of commendation of the excellent work by Air Track at our church, especially Jon, Aaron and Doug for their outstanding work at our church. We found Air Track on your informative website and were pleased to have Frank come to the office. His professional and courteous attitude, expert knowledge, and patience in understanding our specific issues was important to the church.
During these difficult economic times, we knew what needed to be done would be a challenge for the church. Frank patiently walked with us through the church and listened to all our concerns and recommended a plan and proposal which was excellent.
In the past, we have had some costly repairs and poor workmanship on our equipment. The efficiency, attention to detail, cleanliness, positive attitude and professionalism of the installers and especially Frank deserves our highest praise and we would not hesitate to recommend your company.
- Pastor Peter
I thank you for a job well done!
Over the last 6 months it has been a privilege to work with the employees of Air Track. Air Track was given the task of cleaning air handler coils and treating my units with antimicrobial products. They will also be assigned to replace two additional coils this year.
From the beginning, Mr. Frank was very professional and contacted us weekly to check on progress and troubleshoot any problems. These are not the everyday actions and attitudes of most people in our [HVAC] industry and I was very impressed with his dedication. The actions of Gordon were knowledgeable, efficient and professional. He is a credit to your company and performed an outstanding job. Because of this individual and others at your company I will be happy to recommend Air Track Inc. to all of my associates throughout the company.
I look forward to working with your company in the coming years and once again, I thank you for a job well done!
- McKnight, Chief Engineer
We just want to say "Thank You" for the past year of service and support from your staff.
I wanted to let you know that our Medical Center has been very satisfied with Air Track service and their positive attitude over the past year. I would like to address two individuals whom I have worked with and that I recommend very highly. I have had many issues over this past year at Jeff, and Frank has always been able to respond and take care of our problems. He is very professional at all times and I am confident of his abilities and will continue to work with him without any hesitation.
Also, we are very pleased with Brad Weaver as our head HVAC technician. He is always helpful and has maintained our equipment throughout this year. Anything that comes up he has always told us how to take care of it quickly and professionally. We just want to say "Thank You" for the past year of service and support from your staff.
We look forward to working with you in the coming years.
- Robert G Assistant Director.
Please thank them both for the tremendous job they did for out training room.
During the week of February 14th, office building had an air conditioning unit installed in our second floor storage and training room area. Both Aaron and tony. were extremely professional and conscientious. They worked around a training class that was going on in the training room with little or no interruptions to them.
After they had done all of the necessary work, they cleaned both rooms. Looking at the rooms, you could not tell that there was any work done in those rooms! Before they left, they made sure that we knew where the filter was for the unit, what care it needed and how to operate the thermostat. Please thank them both for the tremendous job they did for us.
- Linda . - Admin.